Privacy Policy

Legal information on data protection

At SMART SET we understand that the use of your personal data requires your trust. We are subject to the highest standards of privacy and we will only use your personal data for clearly identified purposes and in accordance with your data protection rights.

The confidentiality and integrity of your personal data is one of our main concerns.

This privacy policy establishes how SMART SET uses the personal data of its customers and its potential customers:



SMART SET develops its event-offering activity for companies with teambuilding actions, meetings and other activities and services inherent in each event. SMART SET is a NATIONAL BRAND, No. 541559, of Pura Emoção, Lda, registered in Conservatória do Registo Comercial do Porto in 2010-02-03, with tax address on Largo do Souto, 63, 4485-763 Vila do Conde.


Who is responsible for handling your personal data?

SMART SET is responsible for handling the personal data of your customers and/or potential customers who fill in their data and submit the Consent Form for SMART SET Marketing communications in the present forms on the site, at smartset.pt.


How do we collect your personal data?

Your personal details will be collected and processed in the following situations:
If you fill in your personal data and submit the consent form on this web page.
If you purchase and/or use the service provided by the SMART SET.


For what purposes and on what basis can your personal data be used?

Your personal data will be collected and used for the purpose of Communicating Suggestions for services provided by SMART SET.

Under the data protection legislation in force in the European Union (the General Data Protection Regulation) the use of personal data must be justified under at least one legal basis for the processing of personal data. You can consult the explanation of the scope of each of these grounds. *

The legal basis applicable to the collection and use of your personal data for the purpose of communicating suggestions for services provided by the SMART SET is your consent.

* Legal foundations for the processing of personal data
When you give consent to the processing of your personal data (for these purposes you will be presented with a consent form for the use of your data, consent which may be subsequently withdrawn);
When the treatment is necessary in order to conclude a contract with you or carry out its implementation;
When the treatment is necessary for the fulfilment of the legal obligations to which the SMART SET is subject;
Where treatment is necessary to achieve a legitimate interest and our reasons for their use prevail over their data protection rights;
When treatment is necessary so that we can declare, exercise or defend a right in a court case against you, us or a third party.


What personal data can be collected?

The following categories of personal data may be collected through the channels and services described in this Privacy policy:


Contact information
E-mail and phone number.

Personal information
Profession; name of the company.

Identification data
Name, date of birth and email.

Customer History
Services acquired, date of realization of services, type of service, persons involved, requests for information, participation in events.


How do we keep your personal data safe?

We use a diversity of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal data.

Despite the transmission of data through the Internet or website not being able to guarantee total security against intrusions, we and our service providers and business partners make the best efforts to implement and maintain physical, electronic and procedural security measures designed to protect your personal data in accordance with applicable data protection requirements.

Among others, we implement the following: Transfer of data collected only in encrypted form; Protection of information technology systems through firewalls in order to prevent unauthorized access to your personal data; and Permanent monitoring of access to information technology systems in order to prevent, detect and prevent misuse of personal data.

Our suppliers are:
Amazon Web Services, a registered trademark of Amazon.com, Inc. You can consult the Terms of Use and Privacy Policy at this link.


How long do we keep your personal data?

We retain your data only for as long as it is necessary in the scope of the purpose for which they were collected.
Once the maximum conservation period has been reached, your personal data will be irreversibly anonymised (the anonymised data may be preserved) or be destroyed in a safe manner.

For the purposes described in this Privacy policy your personal details will be kept up to the maximum period of 12 to 18 months from the collection of your consent or the last contact (whichever occurs in the last place) and in case that, within this period, you have not withdrawn your consent.


Who can we share your personal details with and how do we keep them safe?

Your personal data can be accessed by our suppliers or service providers located in countries outside the EEA (European Economic Area), for the purposes described in this Privacy policy, in which the data protection legislation It may be less demanding than in the EEA.

We ensure that your personal data that is exported outside the EEA will be treated in accordance with appropriate security measures.
Certain countries located outside the EEA, such as Switzerland and Canada, have already been recognised by the European Commission as providing a level of adequate data protection and, as such, in their concern, no additional safeguards will be needed.

Your personal data will be transferred to service providers located in the United States who have joined the U.S. Department of Commerce with the EU-US privacy protection shield.

Our suppliers are:

• MailChimp®, a registered trademark of The Rocket Science Group. You can refer to the supplier’s terms of use and privacy policy at this link
• Google, a trademark of Google LLC 1600. You can refer to the terms of use and the privacy policy on this link

Please contact usIf you wish to request the provision of information on specific safeguards that have been applied to the export of your data to suppliers/service providers located outside the EEA.

Your personal data is stored in the protected servers of our suppliers/service providers, being accessed and used solely under our policies and standards (or equivalent policies and standards of our Suppliers/service providers).


How can you change or withdraw your consent?

You may, at any time, change or withdraw your consent, with effects for the future. After a full withdrawal of your declarations of consent you will no longer be contacted and receive communications for the purposes described in this privacy policy.

To withdraw your consent statements submitted to the SMART SET just send an email to privacidade@smartset.pt.

The last Consent/communication form to request the forgetfulness of data submitted to the SMART SET will prevail over all previous ones.

If you have any questions relating to our use of your personal data, you should first contact one of the people responsible for the SMART SET.

Subject to certain conditions, you may have the right to ask us to: give you additional information about the use we make of your personal data; give you a copy of the personal data you provided to us;
provide you the personal data that you have provided to another person responsible for the treatment at your request; update any incorrections in the personal data we retain; delete personal data whose use is no longer legitimate; limit the way we use your personal data until the complaint presented is investigated.

Their exercise of these rights is subject to certain exceptions intended to safeguard the public interest (prevention or detection of crimes) or of our interest (maintenance of professional secrecy).

If you exercise any of these rights we will proceed to your analysis and reply, expectedly, within one (one) month.

If you are dissatisfied with our use of your personal data or with our response after exercising any of these rights, you have the right to file a complaint with your supervisory authority – Comissão Nacional de Proteção de Dados – CNPD | Rua de São Bento, n.º 148, 3º, 1200-821 Lisboa | Tel: 351 213928400 | Fax: +351 213976832 | email: geral@cnpd.pt.


Cookie Policy

What are cookies?

Cookies are small text files with relevant information, sent by the sites and stored on your computer.

The functions of cookies

Cookies are widely used to manage the functioning of the sites, to increase their efficiency, to provide information to the entities responsible for the sites and/or to manage the user sessions. They also allow you to recognize the user and direct the navigation of this according to your interests and preferences, thus improving the browsing experience.

What cookies are there?

Analytical cookies – They are used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website.

Functionality cookies – They keep user preferences regarding the use of the website, so that it is not necessary to configure the website again each time you visit it.

Advertising cookies – Target advertising according to the interests of each user, and in addition, limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the website organization.

Use of cookies on the site smartset.pt

Smartset.pt uses cookies on its website to manage user navigation, and this management can be done by the site smartset.pt and external entities sites for statistical analysis purposes. Cookies on the smartset.pt website are used for various purposes, namely:

  • Usage statistics – to provide anonymous statistical data regarding the use of the website, for example, the websites from which it comes, the pages visited, the number of visitors and the software used by the customer.

By browsing the smartset.pt website you will be consenting to the use of cookies.

The control and blocking of cookies

Most browsers allow you to control your cookies through your settings. However, limiting the use of cookies can hinder the browsing experience.

Use of cookies for remarketing purposes

smartset.pt service providers, including Google, may use cookies with the aim of advertising smartset.pt products and services.

Cookies allow smartset.pt service providers, including Google, to gather information about previous visits to the smartset.pt site.
Customers and other visitors to the site smartset.pt can opt at any time to exclude the use of Google cookies through Google’s ad settings.

Turn off cookies.

You can turn off cookies in your browser. Just follow the link corresponding to your browser.
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Questions about the new General Data Protection Regulation

Why does SMART SET want my consent now?

SMART SET has always been concerned with protecting your personal data, requesting only the data strictly necessary, maintaining the updating of them and adopting internal security policies, in compliance with the best practices and applicable legislation. Recently, the EU has adopted the RGPD (General Data Protection Regulation) that gives data holders a number of new rights. One of the main changes is the obligation to obtain the free, specific, informed and explicit consent of data holders for activities such as Marketing and satisfaction surveys, avoiding abuse in the sending of unsolicited messages.

What if I don’t give my consent now?

The RGPD (General Data Protection Regulation) becomes applicable on 25 May 2018, which means that if you have not given your free, specific, informed and explicit consent to that date, you will no longer be able to receive our communications with Activities for your company by email, phone or other mode.

Why are you asking me for my contacts if I’m already a customer and I gave them to you?

In order to ensure the security and legitimacy of your personal data, they are not automatically filled in. We request that you fill in the respective fields in order to update your personal data on our systems.

What can you do with my personal data if you give my consent?

Information on the purpose of the processing of your personal data, the entities to whom your personal data may be communicated, to the maximum period of your preservation and to the rights that you have, including your form of exercise, has been duly Included in thePrivacy Policyof our website and at the end of the consent form.

You can read more about RGPD in this link